Your list of conversations will appear in the sidebar on the left. Click on a conversation to switch to it.

Muting

You can mute a conversation to stop getting notifications from it. To mute a conversation go to the Conversation Details Sidebar, click on the three dots across from the conversation title and select mute. You will still see it in your list of conversations.

Assigning Teammates

You can assign the conversation to one or more members of your consulting account in the Conversation Details Sidebar by clicking on the three dots across from the conversation title and selecting set assignees. You can also assign a conversation to yourself with the /assign command.

Closing

To end a conversation close it in the Conversation Details Sidebar by clicking the three dots across from the conversation title and selecting close or with the /close slash command. This will remove assignees, grey out the conversation, and send it to the bottom of your list of conversations. Conversations are automatically re-opened when a new message is sent in them.